Terms and Conditions mpop88 — Platform Usage Guidelines

01 Definitions & Interpretation

In this Terms and Conditions document, the following words and phrases carry the meanings as stated, unless the context requires otherwise:

• "Platform" refers to the mpop88.org website, its mobile app, and all related services operated under the mpop88 brand.
• "Member" or "You" refers to any individual who has registered an account and uses the services of the mpop88 Platform.
• "Company" or "We" refers to the owner and operator of the mpop88 Platform.
• "Account Balance" refers to the total funds available in a member's account at any given time, including cash deposits and eligible bonuses.
• "Fraudulent Activity" refers to any attempt to manipulate the system, deceive the platform, use bots or automated software, or engage in any dishonest conduct to gain an unfair advantage.
• "KYC" (Know Your Customer) refers to the identity verification process required by mpop88 to meet the platform's compliance and security requirements.

The section headings in this document are for reference purposes only and do not affect the interpretation of the content. These terms are read together with mpop88's Privacy Policy and any game-specific terms stated within the platform.

02 Member Eligibility

To register and use mpop88's services, you must meet all of the following eligibility requirements at all times when using the platform:

• You must be at least 18 years old or the age of majority under the laws of your jurisdiction, whichever is higher.
• You must register under your own name using information that is true, accurate, and up to date.
• You are not on the list of individuals who have been banned or had their account terminated by mpop88 previously.
• Use of this platform does not violate any laws or regulations applicable to you based on your location.
• You are not acting on behalf of a third party or company without written authorisation from mpop88.
• You do not have a gambling addiction or are currently in a recovery programme that prohibits you from using online gaming platforms.

Mpop88 reserves the right to request proof of eligibility at any time and may suspend or close the account of any member who fails to meet these eligibility requirements. Any winnings obtained by an ineligible member will be voided and are non-claimable.

03 Account Registration

Each member is only permitted to hold one account only on the mpop88 platform. Holding multiple accounts is a serious violation of these terms and may result in the immediate closure of all associated accounts and forfeiture of all balances.

During registration, you are required to provide accurate and complete information, including your full name as per your identification card, an active phone number, and a valid email address. This information will be used for KYC and identity verification when required.

• The registered full name must match the name of the bank account or e-wallet holder used for deposits and withdrawals.
• Account passwords are the sole responsibility of the member. Use a strong password combination and do not share it with anyone.
• Mpop88 is not liable for any losses resulting from unauthorized account access caused by the member's own negligence.
• You must notify mpop88 immediately if you suspect that your account has been accessed by an unauthorised party.

The KYC process may require members to submit a copy of their identification card, bank statement, or other supporting documents. These KYC requests are in place to protect your account security and meet the platform's compliance requirements.

04 Deposits & Withdrawals

Mpop88 supports a wide range of local Malaysia payment methods including FPX, Touch 'n Go eWallet, GrabPay, DuitNow QR, and instant bank transfer. All deposits are processed within three minutes for most payment methods.

• The minimum deposit amount is as stated on the platform's deposit page and is subject to change from time to time.
• All deposits must be made using a payment method registered under the same member's name. Deposits from third-party accounts are not accepted.
• Mpop88 does not charge any processing fees for deposits; however, the payment provider may impose their own charges.
• Withdrawals will be processed to the same bank account or e-wallet used for the deposit, for security and compliance purposes.
• Withdrawal requests submitted during peak hours may take slightly longer to process, but mpop88 strives to fulfil all requests within a competitive timeframe.
• Mpop88 reserves the right to request additional documentation before approving large withdrawal amounts as a standard security measure.

Any attempt to withdraw via a different method from the original deposit method will require additional review and may take longer to process in order to ensure transaction security.

05 Bonuses & Promotions

All bonuses and promotions offered by mpop88 are subject to specific terms stated alongside each offer. Members are responsible for reading and understanding the rollover requirements and wagering conditions before accepting any bonus.

• The welcome bonus is only available to new members registering for the first time and making a qualifying first deposit that meets the minimum requirement.
• Each bonus has a wagering requirement (rollover) that must be met before winnings from the bonus can be withdrawn.
• Using multiple accounts to claim bonuses or promotions is strictly prohibited and will result in the cancellation of all bonuses and account closure.
• Mpop88 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses are non-transferable between accounts and have no cash value unless the rollover requirements have been fully met.
• If there is evidence that a member has abused the bonus system, mpop88 reserves the right to void all related bonuses and winnings.

Any bonus-related dispute must be submitted to the customer support team within 14 days of the transaction date. Disputes raised after this period will not be considered.

06 Game Rules

All games on the mpop88 platform are conducted in accordance with their respective game-specific rules. Members are responsible for understanding the rules of each game before playing.

• The outcome of all games is final once the game concludes and cannot be disputed on the grounds of an unsatisfactory result.
• In the event of a technical disruption during a game, mpop88 will determine a fair resolution based on available system records.
• The use of automated software, bots, or any unauthorised method to influence game outcomes is strictly prohibited and will result in immediate account closure.
• Mpop88 uses certified RNG (Random Number Generator) technology to ensure the fairness of all games.
• The minimum and maximum wagering limits for each game are set by the platform and may change from time to time.

In the event of a discrepancy between the mobile app version and the website version of a game, the website version shall be considered the authoritative reference for resolving any disputes.

07 Account Security

Member account security is mpop88's top priority. Our platform uses 256-bit SSL encryption to protect all data and transactions. However, members also have a personal responsibility to maintain the security of their own accounts.

• Never share your password, OTP, or any login credentials with anyone, including mpop88 staff. Our team will never ask for your password through any channel.
• Always log out of your account when using a shared device or public WiFi network.
• Enable two-factor authentication (2FA) whenever available for an additional layer of security.
• Report any suspicious activity in your account to the customer support team immediately.
• Mpop88 is not liable for any losses arising from a member's own negligence in safeguarding their login credentials.

08 Member Conduct

Mpop88 expects all members to act respectfully, honestly, and responsibly while using the platform. The following conduct is strictly prohibited and may result in disciplinary action:

• Using abusive, offensive, or threatening language toward support staff or other members on any mpop88 communication platform.
• Colluding with other members to manipulate game outcomes or exploit the platform's systems.
• Making false accusations or unfounded complaints intended to obtain undeserved compensation.
• Sharing account credentials or allowing another person to use your account.
• Engaging in any activity that violates applicable laws through the mpop88 platform.

Mpop88 reserves the right to take action including warnings, temporary suspension, or permanent account closure depending on the severity of the violation. mpop88's decision in such matters is final.

09 Account Suspension & Closure

Mpop88 reserves the right to suspend or close any member's account for the following reasons without prior notice:

• Violation of any terms and conditions stated in this document.
• Fraudulent misrepresentation, money laundering, or any illegal activity conducted through the platform.
• Failure to complete the KYC process within the stipulated timeframe when requested.
• Holding multiple accounts or registering using false information.
• Upon instruction from a relevant regulatory body or authority.

Members may also request to close their own account by contacting the customer support team. Prior to closure, all unfulfilled bonus rollover requirements will be voided and any eligible cash balance will be returned upon completion of the review.

In cases of account closure due to a breach of terms, mpop88 reserves the right to withhold any balance in the account while an investigation is conducted. If the breach is confirmed, the balance may be fully forfeited.

10 Limitation of Liability

Mpop88 provides an online gaming platform with best efforts to ensure consistent availability and performance. However, there are liability limitations that all members should understand:

• Mpop88 is not liable for any indirect, consequential, or punitive losses arising from the use of the platform, including losses due to disruption of a member's internet service.
• Mpop88 does not guarantee that the platform will always be free from interruptions, technical errors, or downtime. We are, however, committed to minimizing disruptions and resolving them promptly.
• Any losses resulting from fair and legitimate game outcomes are solely the member's responsibility.
• Mpop88 is not liable for any technical issues on the member's end, such as device failure, poor internet connection, or incompatible software.

Mpop88's maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member within the 30 days prior to the claim being raised.

11 Intellectual Property Rights

All content on the mpop88 platform, including but not limited to website design, logos, graphics, text, software, source code, and user interface, is the exclusive property of mpop88 or its licensors.

• Members are not permitted to copy, redistribute, republish, modify, or exploit any part of the platform without prior written consent from mpop88.
• The brand name "mpop88" and associated logos are registered trademarks protected under applicable intellectual property laws.
• Any infringement of mpop88's intellectual property rights will result in appropriate legal action.

Permitted use of this platform is for personal entertainment purposes only. Any commercial use without authorisation is prohibited.

12 Terms Amendment

Mpop88 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the platform, unless otherwise stated.

For material changes, mpop88 will endeavour to notify members via in-platform notifications or their registered email at least 7 days before the changes take effect.

Continued use of the platform after any changes are published constitutes your acceptance of the updated terms. If you disagree with the changes, you have the right to close your account and stop using the platform.